Frequently Asked Questions
What are your payment terms?
We require a 50% deposit be submitted for all jobs before we start production and installation date. The remaining 50% is due at completion. If you’re picking up a completed job, the balance of your bill is required then to receive your completed job.
If we’re on site doing an installation for you, payment is required in full upon completion.
For any outsourced vendor jobs, payment in full is due when placing those orders.
We accept cash, check, all major credit cards, Apple Pay, Google Pay, and ACH bank transfer.
Tips on installing vinyl yourself
Vital Signs offers installation for all of the sign and vehicle graphics we offer. However, small vinyl jobs are fairly easy to install yourself.
If you’re going to apply vinyl decals yourself, we have a few tips on doing so. Firstly, installation should be in a dry, warm area. The temperature should be no lower than 50 degrees, This includes sticking a simple decal or bumper sticker. Anything less than 50 degrees isn’t optimal for adhesion and will come off
Get a roll of masking tape and isopropyl alcohol. Using a clean rag, clean the surface using the alcohol. Position your decal to its exact location, making sure they’re level or follow heavy body lines. Run a strip of masking tape down the middle – hoizontally or vertically – to adhere the decal in position. Then, peel the backing of the decal up to the area the tape is on, and trim the backing off. Use your other hand to hold the vinyl away from the surface, and then squeegee the vinyl from the tape line out to adhere the vinyl to the surface and working out any bubbles. Once the first half is adhered to the surface use one hand to peel the backer off this side while using your other hand to hold the vinyl away. Squeegee that side and that’s it! If your graphic has transfer tape on the face of the vinyl, just peel that off and that’s a wrap!
What type of files should I send to Vital Signs?
For the best quality of your finished product, and no hassles fixing file glitches, we require saving your artwork as a 1-page 300dpi PDF file with any type/font and strokes converted to outlines.
File requirements:
- Vector files saved to 300dpi
- Flatten all objects/gradients/swatches/symbols/special effects/transparencies
- Your artwork file color mode should be CMYK, RGB or PANTONE for any vinyl graphics printing. For paper printing, submit your files in CMYK model only, or it risks a noticeable color shift, and you will not be happy with the finished product.
- For rich black color set your black values as follows:
- for rigid signs and banners: RGB: 0-0-0
- for vinyl graphics & wraps: CMYK 30-30-30-100
- Delete any crop marks, hidden layers, and registration marks in your artwork
What information do you need to quote a sign?
To provide you a quote for a sign, we need the following information:
- Type of sign?
- How many do you need?
- What size?
- What it’s going to be used for?
- Where is it going?
- What material should it be?
- Single-sided or double-sided?
- When do you need it by?
- Do you need us to do the design?
- Do you need installation?
Depending on the type of sign, we may also have other questions, especially if it’s a large outdoor sign.
What information do you need to quote a vehicle wrap?
Looking for a quote on a vehicle or trailer wrap? This is the information needed to give you an accurate quote for a wrap:
- Full or partial wrap?
- Looking for a printed, branded wrap for a business or a color change wrap?
- If a color change wrap, what color? Gloss, Matte, or Satin sheen?
- Year, make & model and color of the vehicle?
- Any rust or paint issues currently?
- Is the vehicle ceramic coated?
- Do you need us to do the design?
- Do you need the mirrors, door handles, and any chrome trim, etc. covered up?
- Are we going to wrap over any windows? Block them out or use perforated window film?
Where are we at with your design proof?
Design proofs are usually done within a week of providing direction, artwork and copy. Revisions can be 1-3 days typically. Feel free to call – or shoot your project manager an email if you would like us to check where we are with your design proof.
*SPAM NOTE*
We email your design proof, so if you had expected to receive it by now, sometimes, our email ends up in customers’ email spam folder. So you may want to check there before making a call.
If you approve the design proof, simply reply and let us know it’s approved, or if you need something changed.
What's the difference between raster and vector
The main difference between raster and vector graphics lies in how they represent and store images. Here’s a breakdown:
1. Raster Graphics:
- Made of Pixels: Raster graphics are composed of a grid of individual pixels (small colored squares), each containing specific color and position information.
- Resolution-dependent: Raster images lose quality when scaled up. The more pixels there are, the higher the resolution and clarity, but if you enlarge them too much, they can become blurry or pixelated.
- Common Formats: JPEG, PNG, GIF, BMP, TIFF.
- Examples: Photographs, digital paintings, and scanned images.
2. Vector Graphics:
- Made of Paths: Vector graphics are defined by mathematical formulas that describe shapes, lines, and curves (using points, paths, and strokes). These paths are not made up of pixels.
- Resolution-independent: Because vector images are based on mathematical equations, they can be scaled infinitely without losing any quality or clarity.
- Common Formats: SVG, EPS, PDF, AI (Adobe Illustrator), CDR (CorelDRAW).
- Examples: Logos, illustrations, and icons.
Key Differences:
- Scaling: Raster images degrade when resized, while vector images can be resized without any loss in quality.
- File Size: Raster files can be larger because they store pixel data for every detail. Vector files are usually smaller since they only store the mathematical descriptions of paths and shapes.
- Use Cases: Raster is best for detailed images like photographs, while vector is ideal for designs that require scaling, like logos, icons, and illustrations.
In summary, raster is pixel-based and resolution-dependent, whereas vector is path-based and resolution-independent.
How long will it take to get a vehicle wrapped?
The vehicle wrap process goes like this:
The process begins with taking straight-on photos of all sides of the vehicle and of the registration sticker. Then your project manager will have a quote worked up for the project, based on approximate design time, amount of vinyl material, and the complexity and time for the installation. Once you approve the quote, your project manager will ask you to provide us your logo and other design artwork and content for the wrap design.
Design time varies and is based on if you’re providing usable artwork or wrap design, number of revisions and the complexity of the design/revision process.
Once you approve the design proof, the project goes to billing and you submit your 50% deposit. At this point, we schedule your installation and send your job to production. Our schedule is usually booking out about 2-3 weeks from the date you approve the design proof.
Full wraps typically are 1-3 working days and sometimes a few days more in the winter due to the us needing to wash the vehicle when it comes in and keep a newly wrapped vehicle warm overnight to help the adhesion set in.
Overall, the whole process of getting a vehicle wrapped can be 4-8 weeks from introduction to a finished install.
What is the difference between a wrap and spot graphics?
We offer flexible mobile advertising options when it comes to vinyl vehicle graphics projects. Pricing is generated by how much material is needed, design time accrued, the time it will take to install, and installation difficultness.
The terms “wrap graphics” and “spot graphics” are often used in the context of visual design, especially in areas like vehicle graphics, signage, and branding. Here’s a breakdown of the differences between them:
1. Wrap Graphics:
- Definition: A wrap refers to a large, seamless graphic that covers an entire surface or area, often wrapping around it. In the context of vehicle wraps, it involves covering a vehicle with a full or partial printed graphic, typically using vinyl materials.
- Design Style: Wrap graphics are typically large, high-resolution images, often with gradients, detailed designs, and full-color photographs. They are designed to cover large spaces smoothly and can be complex in nature.
- Application: Wraps are most commonly used for vehicle wraps (e.g., cars, trucks, buses), wall murals, window graphics, and building wraps. They’re also used for product packaging that covers the entire container.
- Characteristics:
- Large format and can cover the entire surface.
- Requires precise fitting to the contours of the surface being wrapped.
- Often printed on large-format printers and then applied in pieces.
2. Spot Graphics:
- Definition: Spot graphics (sometimes referred to as “spot colors” or “spot printing”) are smaller, isolated graphics or design elements that are typically used as accents or highlights. These are not continuous or large-scale designs, but rather discrete graphics, often composed of solid colors.
- Design Style: Spot graphics often feature solid, flat colors (sometimes using spot color inks) without gradients or shading. These can be logos, text, simple icons, or other small images that stand out on a background.
- Application: Spot graphics are commonly used for logos, lettering, decals, and small design elements on vehicles, buildings, or signage.
- Characteristics:
- Smaller and more focused than wraps.
- Often consist of simple shapes, text, or logos.
- Can be printed using spot color inks (specific pre-mixed inks used to achieve consistent colors, often used in printing).
Key Differences:
-
Size and Coverage:
- Wrap graphics cover large areas and are typically more complex.
- Spot graphics are smaller and focus on discrete design elements.
-
Design Complexity:
- Wraps often include detailed, full-color designs (including gradients and photographic elements).
- Spot graphics usually consist of simple shapes, logos, or text with solid colors.
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Use Case:
- Wraps are used for large, attention-grabbing graphics on vehicles, buildings, or other large surfaces.
- Spot graphics are used for branding elements (e.g., logos, names, simple graphics) that are applied to surfaces like vehicles, storefronts, or packaging.
Example:
- A vehicle wrap might cover the entire side of a van with a detailed image, logo, and contact information.
- Spot graphics on the same vehicle might include the logo on the door or the company name on the back window—simple, standalone elements of the larger design.
In summary, wrap graphics are larger, full-coverage designs, while spot graphics are smaller, more focused design elements, often with solid colors and simpler forms.
How should I set up my bleeds?
If your artwork will need to be cut from the substrate or material its printed on, a cut path is required. In general, most large format print jobs require a 1/2″ bleed and vector cut path with a 100% magenta stroke.
Some jobs do not require a bleed, and usually just require your file be your artwork at the exact size.
How should my file be set up for corrugated plastic yard sign printing?
For corrugated plasstic yard signs, save your file as a 300dpi pdf file in full size and in CMYK color mode. If your artwork includes directionals on each side, you will need to provide a separate SIDE A and SIDE B file to have the arrows pointing the same direction separately.
Keep in mind we also offer heavy duty yard sign stakes for more durability and longer life. Ask your project manager regarding the price for this upgrade to your job.
How should my file be set up for printing vinyl scrim banners?
For printing vinyl banners, save your file as a 300dpi pdf file at full size and in CMYK color mode
By default, banners come with grommets installed every 24″ or you can specify custom grommet placement. Banners can also be produced without grommets and instead, top and or bottom pole pockets.
How do I set up print files for a multi-page, or multi artwork job?
All jobs that have different artwork or has different artwork on a second side, need to save each side of each set separately. For example, if you have a file for a 2-sided corrugated lawn sign that includes directionals, a SIDE A and SIDE B pdf file is required.
Another example is if you have a yard sign order for (20) Seniors of the local High School Basketball team that are to be printed double-sided. In this case, you would make (20) different pdf production files for each of the (20) team seniors, which will get printed with their personalized artwork on both sides.
Do you help acquire a sign permit for exterior signs?
If we’re helping you with an exterior sign project, for a fee, we can handle all the necessary communications with your local municipality and make sure you arte in compliance with local laws and sign code. We’re experienced in the sign permit process and working with the local municipalities, so if you choose to have us represent you in getting a sign permit or variance, you don’t need to worry about a thing.
Sign permit process
Before your job is even sold, thorough research is conducted to determine the type and size of sign your business can have installed. The city or town where your business is located will review and approve your permit. Each municipality has its own sign codes, applications, and review procedures. Below is an overview of the permit process from start to finish.
Step 1: Code Research
The permit specialist identifies your business’s location and determines the appropriate city or county. They then begin researching sign codes. Sign size is typically based on the size of the wall where the sign will be mounted or, for freestanding signs, the length of the property frontage.
Step 2: Sign Design
Our design team creates a sign that meets the requirements of the relevant sign codes.
Step 3: Permit Application
The permit application is completed and submitted along with the sign design, building elevations, and site plan. Many cities now accept electronic submissions, though some still require in-person submissions and payment of permit fees.
Step 4: Permit Review and Waiting Period
Once submitted, the review process begins. Permit approval times vary widely. Some permits are issued immediately, while others may take 3–6 weeks.
After the Permit is Issued
Once the permit is approved, production and installation of your new sign can begin. Ready to get started on your sign?
Is wrapping a vehicle better than painting it?
Wrapping is less permanent, often more affordable, and allows for unique designs that would be more complex to achieve with paint. It also protects the original paint underneath.
How do I clean a wrapped vehicle?
Handwashing is best. Use a soft cloth, mild soap, and water. Avoid abrasive materials and high-pressure water (no pressure washing a wrap).
What happens if the wrap gets damaged?
Individual sections can often be repaired or replaced without rewrapping the entire vehicle. Contact us for assistance.
Can a vehicle wrap be removed?
Yes, wraps are designed to be removable and won’t damage your vehicle’s original paint when removed professionally. A wrap that’s been on the vehicle for 10+ years, comes off in small pieces and can be more challenging to remove and costly as we charge by the hour for removal. We reserve the right to decline a vehicle for removal if it’s been on the vehicle 10+ years and is cracking and peeling, and comes off in small pieces.
Can a wrap be applied over rust or damage?
No, wraps adhere best to smooth surfaces. Rust or peeling paint may need repair before wrapping
How do I get my sign or wrap designed?
We have dedicated design staff to help turn your idea into reality. Our creative team can design you a logo and other branding elements – or we can use existing artwork you already have and integrate into signage or a vehicle wrap.
The printing, cutting and laminating processes require artwork be set up a certain way. So at times, a customer will furnish their own artwork for a project, but it’s not “print-ready” artwork and our design team will have to change some things to make them how we need them for production.
If you’re providing artwork, your best bet is to have your designer talk to one of our designers and they’ll explain how you need to set up your file. This will prevent having our designers spend a lot of billable time to make it how we need it.
Want to get started?
Let Vital Signs help your business get more business!Give us a call at 585-787-4256 or click the button below.